FAQ

Nov 2, 2024

What is OneIcedAmericano?
OneIcedAmericano is a brand built on the principles of focus, productivity, and breaking free from distractions. Our designs serve as a reminder to be present and take intentional action.

Why are your hoodies only available in black?
Black represents empowerment, confidence, and the elimination of distractions. We believe in making a statement with simplicity, keeping our focus on what truly matters.

What does the cat logo symbolize?
The geometric cat represents focus and dedication—traits that drive success and discipline in life.

What does "Thoughts, Action, Reality" mean?
It embodies the journey from intention to execution. What you think shapes your actions, and your actions create your reality.

What sizes do you offer?
We offer sizes from XXS to XXL. Check out our sizing chart located in product page for exact measurements.

How do I choose the right size?
Our hoodies are designed for a relaxed yet structured fit. If you prefer an oversized look, consider sizing up.

How should I care for my hoodie?
It's as tough as you can imagine, as long as you don't bleach or poison it, the hoodie would be fine.

How do pre-orders work?
Pre-orders secure your hoodie before the official release. Once the batch is ready, we ship orders in the order they were placed.

When will the next drop be available?
The most reliable channel for update would be our Telegram

Where do you ship?
We currently ship across North America [Canada & US]

How long does shipping take?
Orders are processed within 2-3 business days, and shipping typically takes 5-7 business days within Canada.

What's the cost for shipping?
It's FREE.

How do I track my order?
Once your order ships, you’ll receive a tracking link via email to stay updated on your delivery.

What is your return policy?
We accept returns within 14 days of delivery if the item is unworn and in its original condition.

Can I exchange my hoodie for a different size?
Yes, exchanges are available for sizing issues within 14 days. Contact us to initiate an exchange.

What if my order arrives damaged?
If your item arrives damaged, reach out to us immediately with photos, and we’ll make it right.

Got more questions? Contact us anytime!

Stay focused. Stay productive.
Live THE Life.